Policy

Revenue Donation

5% of the revenue will be donated from all of the Onpery green menstrual products to the 'Onpery® Care' initiative. The initiative is about providing free green menstrual products to financially underprivileged menstruators.

Structure:
At the end of each financial year after auditing, 5% of the revenue generated from Onpery green menstrual products will be allocated for the objectives of ‘Onpery® Care’ and a plan of projects will be made as per the available funds. In the subsequent financial year, the funds will be utilized.

 

Money-Back Guarantee

100% refund, if the consumer is not able to use the product after purchase. 

Process:
If the customer wants the 100% refund on the purchase, considering that the person is not able to use the product, then one has to fill a ‘Refund Form’ available on the Policy/Refund page of the Onpery’s website, within 50 days of making the purchase.

Exclusion:
• The money-back guarantee policy is only applicable to orders made by any individual customer, and not to the orders made by entities/groups directly or indirectly.
• The non-reusable menstrual products are not included under this money-back guarantee.

 

Size-change Guarantee

100% free size-change of product, if the customer:
a. found any product manufacturing defect, or 
b. purchased any incorrect size.

Process:
The customer has to fill a ‘Size-change Form

Exclusion/Terms:
• The free size-change guarantee policy is only applicable to orders made by any individual customer, and not to the orders made by entities/groups directly or indirectly.
• The size-change policy can be opted only once for the respective product.
• The non-reusable menstrual products are not included under this money-back guarantee.

 

Disclaimer:
Onpery®, Care Form Labs Pvt. Ltd. reserves the right to make changes in any of the above policies at any given point of time without notifying the customer, or consumer, among others.